Engrowth
Support

Support & contact

Help with lookup, cards, training, cloud restore, or privacy.

Contact support

shiyongjuan323@gmail.com

Please include when it happened, steps to reproduce, the word you looked up (if any), app version, and screenshots. Do not email restore passphrases, verification codes, or other secrets.

Do I need to sign in to look up words?

No. Sign-in is only for optional encrypted cloud backup restore.

I reinstalled and my cards are gone

Use cloud restore under My → Data with the same Apple ID and your restore passphrase. If you never uploaded a cloud backup, the server cannot recover local-only data.

How do I delete my cloud account?

See Account deletion. You can also email with subject “Engrowth account deletion”.

Why does Engrowth use the camera?

Only when you choose to photograph a reading page so English words can be recognized for study.

Privacy requests

For access or deletion requests, email us with subject “Engrowth data request”. See the Privacy Policy for details.